And Use The Features That www hctra org login Offers On Their Portal. Email Address. No endorsement has been given nor is implied. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. BancPass does not require a minimum balance be maintained. Ability to use calculator, having above-average mathematical skills. 2277 Plaza Drive, Suite 600 Commute & Mass Transit and other bills can be paid at doxo. Wasn't able to add my car due to an unspecified error. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. How is Harris County Toll Road Authority rated? Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Ability to problem solve, organize, and prioritize assignments to meet deadlines. Managing your EZ TAG account just got easier. The information is transmitted to the Toll Operators Back Office or processing center. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. You are about to be logged out due to inactivity. 6538 South Frwy. https://www.doxo.com/info/harris-county-toll-road-authority. Out-of-state license plate transactions may take up to 30 days to post online. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Must be able to adapt to dynamic, quickly changing telecommunications environment. I have worked here for over 3 years and I have the utmost love and appreciation for this company. Visit Harris County Toll Road Authority Website. Where can I get my cash reloadable BancPass Toll Sticker? Business operations will resume Tuesday, January 19. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. background-color: #376d7d; Harris County Toll Road Authority has 1.5 stars. } Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. .script("/js/nouislider.min.js").wait() .hmg-jb a:hover, .hmg-jb a:focus { As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Please read this page for more information on HCTRA.org's language translation. Harris County Toll Road Authority United States employs 171 employees. Customer service is terrible. HCTRA Harris County Toll Road Authority. BancPass posts tolls as they are charged to the account. How do I contact METRO about their HOT lanes? The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. } DONATE NOW! Login to save this search and get notified of similar positions. More Harris County Toll Road Authority FAQs. I ordered our transponders on July 3, 2020. Accountable for call quality, attendance, and adherence to work schedule results. All Rights Reserved. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. 281-875-3279. Occasional ability to work extended hours to accommodate case load demands. border-color: #376d7d; doxo is not an affiliate of Harris County Toll Road Authority. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. color: #376d7d; Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . Please put the word VIOLATION on the subject line. Job Description Collections Violations Dept. For questions about the Grand Parkway, . Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Phone Number. Login - Harris County Toll Road Authority this toll road is operated by different agencies. } Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. Check your account activity. } doxo is not an affiliate of Harris County Toll Road Authority. For roadside . I ve enjoyed working with my recruiter, and if I have any questions they are there to help. Very caring. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. . RT @HCTRA: Today's the day! When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. San Antonio, TX. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. Unfortunately, you can only buy them at state stores or order them online. Available Seven Days a Week . If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Voice messages left after hours will be returned the following day. window.location = location.href.replace(/^http:/, 'https:'); I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Prefer to pay as you go, and Pay your way? . HCTRA - Violation Collections Department/Collections. | Dairy Ashford 1 shift and 3rd shifts are available. The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Were proud to be a part of the following organizations: There are currently no related jobs. The office staff are helpful, polite, encouraging. . Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Please check with other tolling agencies directly for questions about their policies and programs. Reload using credit online or through the phone app. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. #jb-user-account-nav>li.active>a { Monthly statements allow you to view your account activity. X | CLOSE. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Harris County Toll Road Authority. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. For roadside assistance, please . Customer Service Hours They are always available to assist and have a conversation. } By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. background-color: #203f48; .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { | Wilshire North Houston Hours/. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. Learn more in our Cookie Policy. Support Phone. It is also up to the User to adhere to all Toll Operator requirements. Other payments may have a fee, which will be clearly displayed before checkout. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. By Travis_McGee . BancPass service fees may also apply. established on your HCTRA.org log in. Contact Phone. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. How can I contact Harris County Toll Road Authority about my bill? I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Social . Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. College Recruiter believes every student and recent grad deserves a great career. So, Ive pretty much given up. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Phone Numbers. Join to view profile . The latest review Lien release was posted on Sep 19, 2022. If i have to pay somthing place contact me. Some Toll Operators have billing delays. The amount of a reload includes a $2 fee. .hmg-jb-mobile-footer-nav>li>a { The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Join to view profile . . For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Hours may vary based on the business needs of the HCAO. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. 6538 South Frwy. Saturday 8:00 AM to 4:30 PM. Purchase your BancPass Toll Sticker online or at participating retailers. background-color: #376d7d; HCTRA cares about your comments & concerns. Never worry about a negative balance, violations, fines, or fees. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . document.write("