Maybe two of these doesn't work. Option to add and sync 40 projects locally in Autodesk Docs connector. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Root of Hub/Projects), Lock/Unlock of file that doesn't exist in cloud shows error such as "Drawing file is invalid", Updated Desktop Connector brand images to be consistent with new Autodesk branding, Reduce upload/download failures associated with slower internet connections, Files getting unlocked when put into Failed Pending Action "Scheduled" State, Drawing opened in AutoCAD becomes read-only after save, User is unintentionally logged out of Desktop Connector randomly, Single clicking on Microsoft Office file causes "Checking for latest version", Cannot drag/drop Microsoft Outlook message attachments into Desktop Connector, "Open in Desktop" from Fusion web client is failing, Improved performance of navigating the cloud workspace in File Explorer, Failure to open a file when the file path is pasted into the file Open dialog of an authoring application, File Explorer launches and then immediately closes after installing Desktop Connector. ay. If you need to upload an entire dataset and ensure that all file references are also uploaded, a new tool has been added to the Desktop Connector home screen menu called. Trying to update to the latest Connector. EDIT: The error message "0x80070643" could be related to a failing .NET Framework install. 1) Go to drive.autodesk.com 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. Read and agree to terms of use. I logged in and it appears to be working fine now.This was a lot of work for what I would classify as a little tool/program.It wasn't rights as a full IT admin person got the same results as me.I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. Resend the invitations to the project members that were removed. It says setup successful. Please right-click the Desktop Connector system tray icon to select Refresh Drives thereafter 0K If Microsoft doesn't support itneither do we, The BIM Team connector is no longer included in Desktop Connector releases going forward, If you have need to use the BIM Team connector you can continue using, This release has temporarily removed the Change Workspace command, The workspace has been moved to a new location under %userprofile%\DC\, Multiple Autodesk users who share the same machine login, can share the same Desktop Connector installation. I click Cancel 5-6 times and the result is: Setup Failed. Click Register and Activate (Get an Activation Code). Sign in here with your Autodesk account to have your set up automatically. Which version of DC are you using? This location can be changed during the Desktop Connector installation. Get started with your free trial. Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. How to silently install the Autodesk Desktop Connector. Failure to initialize Workspace Monitoring. If this is the case, you can click and drag it to the clock area to have it always appear there. Download and install from the Autodesk desktop app included with Windows products. Download the latest version from the Autodesk Account. Read and agree to terms of use. Do you want to manually start the service? The BIM 360 drive in Desktop Connector was rebranded to "Autodesk Docs". The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". Can't find what you're looking for? This page has been translated for your convenience with an automatic translation service. Drag and drop a design file and automatically upload gathered references is not available. Specificallyv. 14.10.0.1456 from June 1, 2021. Notification was not available via the Desktop Connector interface until a few days after the official release date. That should recreate the user.config. I'm checking with our IT department. This page has been translated for your convenience with an automatic translation service. Due to changes in 16.x it is recommended but not required that everyone move up to 16.x at the same time. In Desktop Connector version 16.xAutodesk Docs / BIM 360 Docs driveis shown directly on the Home Screen, not in Windows Explorer. Ensure that you are using the latest release before contacting Autodesk support. If the icon is not there at all, we will have to get the logs from your machine to determine what is happening. Desktop Connector is running elevated or behind a proxy. To translate this article, select a language. I am an administrator on my machine with rights to install and uninstall. Leverage /taskkill to unceremoniously squash the running instance of Desktop . Improved caching to increase performance and reduce calls to the server, Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Ensure that you are using the latest release before contacting Autodesk support. Significant reduction of 429 errors (Too many requests) by greatly reducing unnecessary server calls and improving user navigation performance, Incorrect sort order from Z-A in File Explorer workspace, CER when exiting tray while pending actions are in progress, Incorrect default feature flag values when client is unable to communicate with the server, Crash if exiting Desktop Connector during the Change Workspace command, Ability to change the location of the Workspace to another fixed drive location, Open in Desktop command launched from a file in Shared with Me location in Autodesk Drive web failing to open, Resolved defect where AdSSO version 13.4.4 is not installed with Desktop Connector, Error "Object reference not set to an instance of an object" when opening and saving an excel from the desktop connector, Machines unable to contact the server are getting served wrong feature flag settings, Resolved workflows navigating large number of projects resulting in the message "You don't have access to this resource. Can't find what you're looking for? At this time you will not see Desktop Connector listed under the "Install" or "Deployment" options provided in the Custom Install pages. It will start downloading the installation file once you click on . This is not an official translation and may contain errors and inaccurate translations. Note: Desktop Connector support is limited to the current release. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. I launched it and got the message: A Windows service required by ADC did not start in the expected amount of time. Ask the community or share your knowledge. Ensure that the 'Appdata' and 'Documents' folder are pointing to the local . Users that need access to BIM 360 Team should remain on a, Uninstalling 16.x and reinstalling 16.x currently requires deleting the local workspace after uninstall prior to reinstalling 16.x, Desktop Connector 16.x introduces the ability to, The max number of projects that can be synced to the local machine is. I then logged in as myself and the Connector would not start. Log in using the corresponding Autodesk username and password. After that, clear your %TEMP%folder and then reinstall Desktop Connector. How to store and open ReCap projects from the cloud, Do not sell or share my personal information. This is not an official translation and may contain errors and inaccurate translations. I logged in and it appears to be working fine now. Failure to initialize Workspace Monitoring.I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. 01-16-2022 09:36 AM Autodesk Desktop Connector is not fully set up The good old days are gone. Wait 5 minutes. Note: Multiple users with unique machine logins are not supported running simultaneously with Desktop Connector. For Example: Automatic file locking behaviors may get in the way of the desired user experience and require manually unlocking files. Once it is removed, Drag and Drop upload workflows have been simplified so that only the files in the selection set will be uploaded. The Pending Actions window can be opened by right-clicking the Desktop Connector icon from the Windows . If you browse to C:\Program Files\Autodesk\Desktop Connector , there is an application called DiagnosticsLogCollector.exe. To translate this article, select a language. Here is a link to the log file. Open the downloaded .exe file and allow it to extract. The user should at least have Edit permission. Ask the community or share your knowledge. Get answers fast from Autodesk support staff and product experts in the forums. Contact your IT department to check if Desktop Connector is running elevated (Run as administrator) or behind a proxy: Running Desktop Connector with elevated permissions is not supported. Solved by natasha.l. If not, Install Desktop Connector and go through the process of setting up your Connected Drive(s). Solved by pendean. Restart Desktop Connector. Can I access files when Desktop Connector 16.x is not running? I just wanted to follow up with you on this post. Press enter to go to the selected search result. Try removing yourself from the project and then adding yourself again. Thank you for posting to the BIM 360 Team Forum. When opening dwg files which have been synced locally, you may observe as much as 25% faster Open times when the data contains significant number of Dref relationships. For this release of Desktop Connector, the Navisworks workflows are not fully supported for Docs connector (Fusion and Drive connectors are supported). Custom Install from Autodesk Account to configure the installer before you download and install. Solved by john.koerner. Resolved Change Workspace regression from 15.7.0.1767. In Control Panel, I tried to Repair ADC and same result as above. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. Solved by ian.yeagerJV5GB. Why should I consider moving to Desktop Connector 16.x? Download Desktop Connector as detailed above. To reduce confusion, the 'Refresh Drives' command has been renamed to 'Check for Drives'. 4) Now restart ReCap Photo or click the Refresh Wheel located at the My Cloud Projects dashboard in ReCap Photo. Sketchbook is an award-winning sketching, painting, and drawing app for anyone who loves to draw. Are you invited on the platform as a role or a username? Select the location where Desktop Connector's program files will go and click Install. Fixed an issue in which duplicate data reference drawing sources were uploaded when adding a host drawing to Autodesk Docs using Desktop Connector. This page has been translated for your convenience with an automatic translation service. Ask the community or share your knowledge. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. The connected drive is a mirrored local copy of the folder structure set out within Autodesk Docs or BIM 360 Docs and even Fusion 360. Make sure there are no antivirus rules that prevent full installation of Desktop Connector. The first is to leverage Taskkill /F /IM DesktopConnector.Applications.Tray.exe to shut down the instance of DC that is currently running. Autodesk software products will operate on a Free Trial license until activated. Your support/feedback would be much appreciated. When performing a drag and drop upload, the files in the selection set will have reference support if they contain relative paths. Someone had the same problem? Works fine then but it does have constant stability issues from my experience. Note: You will only see manual activation screens if you are using a computer that has no active Internet connection. When you installed Desktop Connector, did you get any error messages? I tried to update .Net Framework (version was the same or newer so nothing happened). You can access the Install from the following locations: Can Desktop Connector be installed using the "Custom Install" option in the Accounts Portal? Open the downloaded package and allow it to extract. The good old days are gone. I am having problems installing Desktop Connector. Desktop Connector v16.x does not support files or folders with leading or trailing spaces. I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. Are you able to provide those files again? Check for Autodesk Docs Drive in the File Explorer. No, the November release of Desktop Connector will not support Inventor. When the installation finishes, Sign in to your connectors. This allows you to further narrow down if the issue is related to member permissions or to the setup of the individual machine. I am on 14.1.0.1074 and trying to update to 14.5.0.1144. Previous releases of Autodesk Desktop Connector are available for download. Make sure you also have the latest Desktop Connector version installed. Select the location where Desktop Connector's program files will go and click Install. In the Windows registry (Start > Search/Run > Regedit) go to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. Were you able to resolve it from@pendeansolution provided? servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions. I understand that you are having trouble with Desktop Connector not working. Launch the .exe and it runs until halfway completed, then a pop up: I try Retry, still fails. I get a log file and 0x80070643 - Fatal error during installation. From quick sketches to fully finished artwork, Sketchbook goes where your creativity takes you. Retry Cancel I try Retry, still fails. If the Desktop Connector is running in proxy network environment, your IT department might need to set up exceptions.

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