Get Started Now Terms of Use Privacy Policy Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. (Some features may not be available at your property. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. The interface reminds me of first generation mobile websites. If you try to view pictures on a post, the window just crashes. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. Login. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Check out our quick video of how to set up your account here! Ill have to try again later. And the convenience doesnt stop there. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. Log in Terms of Use Privacy Policy When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Welcome To The Fairfield Properties Resident Portal. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Get Started Now Terms of Use Privacy Policy Apps should promote digital options and self-service. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Absolutely awful to use. App responsiveness is very important to us because we know how frustrating it is to you to use. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Not a huge deal, but even apps loading much more data start up faster. We experienced unexpected slowness in the application during this time. It also makes moving in easy. New Resident? Everyone is right, this is not intuitive and a pain in the neck. This one makes me want to go back to writing checks. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. 403 Wolf Creek Cir, Raleigh, NC 27606. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. This app is notorious for forcing me to log in every time I need it. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Proven to outperform the market 2-5% in every market cycle. Your team definitely has their priorities straight. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Login Use your ActiveBuilding login information Enter your email Log in New Resident? I hope they change it soon. Developer responded to review, appreciate the dedication to their user base. granularity and accuracy. Fairfield Properties online rent pay portal allows residents to pay rent online. Safety starts with understanding how developers collect and share your data. I really hate this app. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. ActiveBuilding puts everything in your community at your fingertips. Get Started Now Terms of Use Privacy Policy It gives everyone a way to engage as a community. RealPage Analytics delivers the most accurate apartment data, trends and industry news. This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. I've noticed some improvements being made recently which is great. Get Started Now Terms of Use Privacy Policy If you care about reputation, the best way to do that is bring an engagement solution into your software suite. Use your ActiveBuilding login information. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. Login Use your ActiveBuilding login information Enter your email Log in New Resident? We want to make it dynamic and guide users to the information and services they need.. Resources, ActiveBuilding Resident Portal for Multifamily Properties. I only open the app the pay rent, and its always something I approach with trepidation. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. Resources, LeaseLabs Package delivery is the secondamenity residents are interested in after fitness centers. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! Contact your community management if you have questions.) Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. granularity and accuracy. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. Renter Background, Creditor Screening Issues, COVID-19 Get Started Now Terms of Use Privacy Policy Pinpoint drivers of submarket momentum and individual asset forecasts with greater With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. Copyright 2023 Apple Inc. All rights reserved. Unfortunately, the app is still extremely frustrating to use. Thank you!Original Response: Thank you for your feedback. Original review below:iPhone 13 pro. Log in. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! ActiveBuilding puts everything in your community at your fingertips. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. Use your ActiveBuilding login information. You pretty much have to use it if your landlord decides to. Pinpoint drivers of submarket momentum and individual asset forecasts with greater None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. It's clunky. Easily access the industrys most accurate and reliable rent and occupancy data. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. The issue is resolved and we are proactively working to prevent it in the future. Fantastic. RealPage Market Analytics delivers true performance data no one else has. Get Started Now Terms of Use Privacy Policy Half the time the app won't render and I have to restart it. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! It was snappy, responsive, and logging in took less than a few seconds. Your Information is secure and will be kept confidential. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Easily access the industrys most accurate and reliable rent and occupancy data. It is so slow, and they changed where the contact info is for emergency maintenance. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. granularity and accuracy. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Enter your email. Use your ActiveBuilding login information. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Maximize your asset value by optimizing rents while consistently reducing vacancies. There is no immediate change to either staff or resident day-to-day use. Enter your email. 78% of residents prefer to pay online. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Login. If I had an alternative way to do so, this app would exit my phone immediately. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? Still, its pretty annoying that something viral to my life works so poorly. Get Started Now Terms of Use Privacy Policy Have an immediate question about our products or services? (919) 861-8342 Pinpoint drivers of submarket momentum and individual asset forecasts with greater Maximize your asset value by optimizing rents while consistently reducing vacancies. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. Your Information is secure and will be kept confidential. Maximize your asset value by optimizing rents while consistently reducing vacancies. Daily, transaction-based visibility into your portfolio and your competitive market. Notice message Please check your email to reset your password.. Email: Password: The app was working fine before the unnecessary visual refresh. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Griffis Westminster Center. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. We were very excited to talk about the new ActiveBuilding at RealWorld.. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. You will see an updated app icon, new colors, and a cleaner login screen. On my smartphone I was offered a coupon to allow payments at participating stores. They can even set up reoccurring payments or split the cost with roommates! The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Community Rewards is really that.. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? Log in. For more information, see the developers privacy policy. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Community Connection & Engagement It gives everyone a way to engage as a community. Proven to outperform the market 2-5% in every market cycle. Daily, transaction-based visibility into your portfolio and your competitive market. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. ActiveBuilding puts everything in your community at your fingertips. Thank you! Get Started Now Terms of Use Privacy Policy Enter your email. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. We will look into this further. RealPage Market Analytics delivers true performance data no one else has.

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